Intellicase:Retail
Intellicase:Retail is a software solution for recording incidents, managing investigations, gathering intelligence and building case files to take action. It is particularly helpful to retail in identifying and targeting the causes of retail loss (e.g. internal/external theft).
Large retail companies are under greater pressure than ever to identify ways of reducing costs and increasing efficiency. The recording and investigation of incidents can be a major bureaucratic overhead and paper-baed or dispersed spreadsheet systems can cause delays in communication, inability to accurately assess information, as well as potential data security issues.
As a highly adaptable investigation management solution, Intellicase seeks to reduce the cost of administration, speed up the investigation process and improve results. Intellicase offers a new and proactive way of recording, investigating and acting upon transgressive, non-compliant, suspicious or illegal incidents which have negative impacts upon the organisation's profits, reputation, service or efficiency.
Intellicase can record any incident you need it to. Retail organisations typically record the following types of incident:
- Criminal activity (including shoplifting, gang thefts, employee theft, trespass)
- Policy violation
- Customer complaints
- Loitering
- Car park incidents
- Health and safety incidents and hazards
- Fraud
- Loss in transit and supply chain
Benefits:
- Reduce retail shrinkage costs
- Quickly and easily record all details relating to incidents
- Improve efficiency of investigation with automated workflow, task escalation and searching
- Gain improved management oversight of investigator activity, workload and investigations
- Turn basic information into intelligence by storing it all in one accessible system